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The Company – Progressive Gaming International Corporation

Progressive Gaming is a leading, diversified supplier of gaming equipment and systems to the international gaming industry. As the global leader in integrated casino management services, Progressive Gaming’s goal is to produce reliable feature-rich gaming operations for its customer casinos.

While working with every major casino in the world, Progressive Gaming uses multiple softwares to help those casinos keep their customers coming and staying longer. Through progressive jackpot technology, an expanding range of slot and table games, and advanced player tracking technology, Progressive Gaming not only improves the casino visitor experience, but also helps casinos maintain the integrity of their customers.

Progressive Gaming’s suite of casino management products supports every facet of a gaming operation and consolidates all gaming management from slots to table management to cashier functionality into one fully integrated system.

The Task - To Enhance LCD in-machine displays

Progressive Gaming came to SSI with a request to upgrade the communications protocol on an electronic LCD panel used in one of their casino games. Progressive Gaming is often looking for ways to apply their networked slot gaming systems to multiple environments. The purpose of upgrading the protocol was to allow for the deployment in additional customer networks and show jackpot pool information on the LCD as well as display celebrations when these jackpots are won.

The SSI Solution - Adding Additional Communication Protocols for Messaging

SSI responded to the task by simply adding additional communication protocols proprietary to gaming:. These message-parsing protocols enhanced the LCD display by processing messages sent across the network. The enhanced LCD screen can be used in additional networks to show jackpot pool information and displays jackpot celebrations on a winning machine. SSI worked with the client to incorporate the new protocol parser into the existing platform code, and then delivered it for testing in a live gaming environment.

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