SSI Embedded Systems Programming

Fact: Over 50% of SSI Staff has 8 or More Years Experience

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Fact: 30% of SSI staff has twelve or more years experience

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Fact: Experienced Team Lead manages all projects

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Fact: All SSI staff is trained on the Quality Development Process

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Fact: Long term staff retention rate at SSI is > 95%

Fact: SSI's Internal Software process operates as CMM Level 3

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Fact: SSI has been in business 16+ years

"The best thing about working with SSI is that the people genuinely care about the success of the overall project. Typical contractors stop when they have merely met the letter of the contract that they are bound to; where as, SSI is willing to go above and beyond to drive a project to completion and ultimately success." ~ SSI Client

Fact: Over half of SSI Business is from returning clients

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Fact: SSI client relationships last several years

"The best thing about working with SSI is that the people genuinely care about the success of the overall project. Typical contractors stop when they have merely met the letter of the contract that they are bound to; where as, SSI is willing to go above and beyond to drive a project to completion and ultimately success." ~ SSI Client

Fact: SSI's Customers report a consistent 4.5 out of 5 rating for satisfaction

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Fact: 100% of clients surveyed said they would recommend SSI to others

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Fact: SSI Supports Continual Employee Training

"Consistent high quality engineers who perform very well. SSI is the only company -- contracting or consulting -- who consistently provides the best talent who are not only technically accomplished but have excellent verbal and personal skills. I have not seen anything like it before." ~ SSI Client

The Customer

Mikohn (NASDAQ: MIKN) is a leading, diversified supplier of gaming equipment and systems to the international gaming industry. Mikohn solutions are found in every major casino in the world and include: progressive jackpot technology, an expanding range of slot and table games, interior visual displays and advanced player tracking technology.

The Problem

Mikohn pioneered the development, manufacture and marketing of progressive jackpot systems for slot machines, and the company is the world's largest designer and manufacturer of slot controllers and electronic sign displays. Each gaming jurisdiction that they sell their products into, however, has different standards and different protocols for their equipment. Mikohn approached SSI when one of their current display sign devices was not compatible with the customer's network.

The SSI Solution

The problem at hand was one of protocol conversion - a situation SSI has dealt with many times before in the support of legacy devices. In this case, the sign configuration required an RS485 connector and a proprietary set of commands. The client installing the signs had a TCP/IP network and a proprietary set of their own commands, all based upon XML.

SSI created a thin-client based solution that did the physical layer conversion, as well as the mapping of the proper command sets so that the sign could be driven by the customer's network.

Mikohn was totally pleased with the cost-effectiveness of the solution and the timeliness of delivery. They immediately began discussions about a series of other potential projects that the two companies may work on in the future.