SSI Embedded Systems Programming - Data Clean Case Study

Fact: Over 50% of SSI Staff has 8 or More Years Experience

"You can count on the work being done right and on time." ~ SSI Client

Fact: 30% of SSI staff has twelve or more years experience

"The people blended in and became part of the design team."

Fact: Experienced Team Lead manages all projects

"I was impressed with the quality of SSI's work throughout this contract. I appreciated their ability to work with minimal guidance, and minimal design details. And I greatly appreciated their suggestions and alternate design proposals. Their willingness to work overtime when necessary to meet deadlines was greatly appreciated." ~ SSI Client

Fact: All SSI staff is trained on the Quality Development Process

"Work is spectacular. More exceptional than I thought it would be. Sensors work great. They can detect the slightest pressure accurately. It is WAY beyond my expectations." ~ SSI Client

Fact: Long term staff retention rate at SSI is > 95%

Fact: SSI's Internal Software process operates as CMM Level 3

"The experience was a good one" ~ SSI Client

Fact: SSI has been in business 16+ years

"The best thing about working with SSI is that the people genuinely care about the success of the overall project. Typical contractors stop when they have merely met the letter of the contract that they are bound to; where as, SSI is willing to go above and beyond to drive a project to completion and ultimately success." ~ SSI Client

Fact: Over half of SSI Business is from returning clients

"I would use SSI again" ~ SSI Client

Fact: SSI client relationships last several years

"The best thing about working with SSI is that the people genuinely care about the success of the overall project. Typical contractors stop when they have merely met the letter of the contract that they are bound to; where as, SSI is willing to go above and beyond to drive a project to completion and ultimately success." ~ SSI Client

Fact: SSI's Customers report a consistent 4.5 out of 5 rating for satisfaction

"Keep finding people who can get to the root of the issue and resolve it as specified. [Your Engineer] is golden!." ~ SSI Client

Fact: 100% of clients surveyed said they would recommend SSI to others

"SSI will deliver what is promised on a timely basis." ~ SSI Client

Fact: SSI Supports Continual Employee Training

"Consistent high quality engineers who perform very well. SSI is the only company -- contracting or consulting -- who consistently provides the best talent who are not only technically accomplished but have excellent verbal and personal skills. I have not seen anything like it before." ~ SSI Client

Converting three Paradox for DOS based order entry systems to three Web order entry systems.

The Customers

Data Clean Corporation specializes in cleaning controlled environments such as data centers, cleanrooms, computer rooms, networking facilities, and switching centers.
Torstenson Glass Company is a flat glass and mirror distributor and fabricator.
Mair Hill and Associates, Inc. is a manufacturer's rep firm specializing in specialty gifts. Their representatives sell at the wholesale level to thousands of customers.

The Problem

Each of these three companies had Paradox for DOS order entry systems. They needed to update their systems, but also allow them to be accessible for their representatives or people working from home. These companies needed a solution within their budget and time frame. They needed it to be user-friendly. They also needed to move the Paradox data to the new system. Most importantly they needed people who would listen to their concerns about the new system and address them.

The SSI Solution

SSI Software Engineers talked with the companies and together decided that a web ASP application would be most appropriate. SSI's engineers spent time learning each companies current system and database layout. The existing Paradox databases were converted to SQL Server and data was normalized where appropriate. Throughout the testing process SSI's engineers worked with people from Data Clean Corporation, Torstenson Glass Company and Mair Hill and Associates to receive their suggestions and then incorporate those into the application. The result is three user-friendly web-based order entry systems that include the functionality of their familiar Paradox systems, as well as new features such as data validation and error checking. The new web-based order entry systems allow users to find orders and other information very quickly and ensure that information being entered falls within the constraints defined. The customers are very happy with the type of service they received from SSI and they continue to come back whenever the need emerges.