Outsourcing >

SSI Quality Process Overview Customer Satisfaction Our Engineers Questions to Ask Technical Lab Testimonials Whitepapers
SSI Embedded Systems Trust Facts

Fact: Over 50% of SSI Staff has 8 or More Years Experience

"You can count on the work being done right and on time." ~ SSI Client

Fact: 30% of SSI staff has twelve or more years experience

"The people blended in and became part of the design team."

Fact: Experienced Team Lead manages all projects

"I was impressed with the quality of SSI's work throughout this contract. I appreciated their ability to work with minimal guidance, and minimal design details. And I greatly appreciated their suggestions and alternate design proposals. Their willingness to work overtime when necessary to meet deadlines was greatly appreciated." ~ SSI Client

Fact: All SSI staff is trained on the Quality Development Process

"Work is spectacular. More exceptional than I thought it would be. Sensors work great. They can detect the slightest pressure accurately. It is WAY beyond my expectations." ~ SSI Client

Fact: Long term staff retention rate at SSI is > 95%

Fact: SSI's Internal Software process operates as CMM Level 3

"The experience was a good one" ~ SSI Client

Fact: SSI has been in business 16+ years

"The best thing about working with SSI is that the people genuinely care about the success of the overall project. Typical contractors stop when they have merely met the letter of the contract that they are bound to; where as, SSI is willing to go above and beyond to drive a project to completion and ultimately success." ~ SSI Client

Fact: Over half of SSI Business is from returning clients

"I would use SSI again" ~ SSI Client

Fact: SSI client relationships last several years

"The best thing about working with SSI is that the people genuinely care about the success of the overall project. Typical contractors stop when they have merely met the letter of the contract that they are bound to; where as, SSI is willing to go above and beyond to drive a project to completion and ultimately success." ~ SSI Client

Fact: SSI's Customers report a consistent 4.5 out of 5 rating for satisfaction

"Keep finding people who can get to the root of the issue and resolve it as specified. [Your Engineer] is golden!." ~ SSI Client

Fact: 100% of clients surveyed said they would recommend SSI to others

"SSI will deliver what is promised on a timely basis." ~ SSI Client

Fact: SSI Supports Continual Employee Training

"Consistent high quality engineers who perform very well. SSI is the only company -- contracting or consulting -- who consistently provides the best talent who are not only technically accomplished but have excellent verbal and personal skills. I have not seen anything like it before." ~ SSI Client

SSI Embedded Trust Facts

Outsourcing to the Right Resource, SSI

Companies typically choose a service provider based on comfort level.  There are three basic options:  outsource to an external vendor, keep a project in-house, or contract to a personal acquaintance of someone on your staff.  Hiring an external resource is like hiring the unknown, and we’d like to put you at ease.

Why choose SSI?

  • SSI has experience with the skills you require (See our Case Studies to find a project similar to your own. If you are unsure, give us a call.).
  • We communicate well, written and verbally, by email, by phone, and in person.
  • Our past and current customers recommend our services. (Customer Satisfaction Survey Results).
  • We have a low employee turnover rate of less than 1% (Happy employees are productive, and because they stick around for a long time, they have lots of experience. They will be there when you need them again.).
  • Flexible contract options.
  • You can rely on us time and time again (We’ve been around since 1992 and the focus of our business has remained unchanged).

SSI Engineers
Our employee turnover rate is less than 1%.

100% of our customers recommend us
– and we’ll arrange to have you talk to them.

Outsourcing your project to the lowest bidder, or to India or China, won’t necessarily get you to market for the least amount of money or the greatest margin.

Outsourcing to the lowest bidder (including going offshore) puts you at risk for a vendor that:

  • Does the minimum required work.
  • Assigns less skilled engineers to your project.
  • Are not available. Significant time zone differences and language barriers only exasperates the problem.
  • Miscommunicates. Communication barriers typically result in product redesign, thus higher costs.
  • Has a high employee turnover rate. Delays and smaller profit margins are the cost of reassigning an engineer to your project.

Offshoring adds additional risks and costs:

  • Intellectual Property (IP) protection.
  • Complying with employee labor laws.
  • Understanding the laws, customs and rights of another country – and what action could be taken against you and/or your resource partner if negligent.
  • Political influences.
  • Cultural differences which result in miscommunications, redesign, and delays.
  • Security – both for your employees and your intellectual property.
According to Hewitt & Associates, in 2005, employees in the India IT-enabled industry received salary increases averaging 17.9%.  Retaining employees is a growing concern in Asia with China at 14.4% attrition rate, and India at 13.1% attrition.  With overseas turnover rates and rising salaries, remember that you get what you pay for.

Why SSI is an Excellent First Choice.

Experience – Many of our engineers have Master degrees in Electrical Engineering, Computer Engineering, or Computer Science.  90 percent of our engineers have experience between 5 and 25 years in the embedded systems industry.  We’ve likely completed a project similar to yours, and our customers recommend us.

Project Management – Consistent, successful project results are a product of sound project management, methodical tracking, and detailed reporting of activities throughout the SDLC (Software Development Life Cycle).

Communication – Accessible, responsive engineers that are both friendly and technical.  Don’t take our word for it, our customers tell us we communicate well, written and verbally, by email, by phone, and in person.

Flexible Contract Options – Fixed Bid (for customers who know exactly what they want), Time and Materials (for customers with projects in the process of being defined), or a hybrid (Time and Materials as the architecture and specs are defined, then a Fixed Bid for implementation). More info...

Governed by United States Laws –SSI is a U.S. based company with all development completed in the US. Signed contracts are subject to United States laws and regulations, protecting your intellectual property. 

Secure Systems - All servers are powered by the latest technology and are imaged regularly.

Source Code Control - Software code is checked into a source control system and is tagged and backed up regularly.  

Stability – We’ve been in business since 1992 and the focus of our business has remained unchanged, software for hardware-based products.

 

Contact us now to start a working relationship with SSI today.

 
SUBSCRIBE TO NEWS & EVENTS
The Real Time Review brings you the latest embedded software news and technical articles - published approx. six times throughout the year.
> VIEW ALL NEWS

RSS Feed
A Certified Women's Business Enterprise and Member of the Illinois Technology Association